शुल्क वापसी की नीति
Return is accepted only for defective products and wrongly delivered products. In such cases, Refund will be processed within 10 days of receipt of such products. The defect which comes to your notice on receipt may be notified (you should email us a photo of the defective product with the Bar Code) on receipt of goods itself. Unlike machine-made products, handloom and handmade craft products have intrinsic variations and therefore the definition of defect shall be subject to the normally accepted definition of quality for handloom. Please ensure that you have thoroughly checked the product in all respect before taking the delivery. We will not be in a position to extend any replacement of goods once you have accepted them. Please note that return is not allowed for products purchased on discounts or from any of the offers
Return due to non-suitability of product due to wrong “size” is allowed and shall necessarily be exchanged with another size of the ‘same style’. However, in case such a size is not available your payment shall be considered as “credit” with us and can be used for purchasing any other product from us subsequently. In such cases, a nominal courier fee shall be levied as per the terms of our shipment collection partner.
Order cancellation is allowed within 24 hours of placement of your order. Kindly make sure that you get confirmation from us of such cancellation. You may connect to us through email or call to cancel your order within a defined time. Our office time is 10 am- 6 pm (Monday to Saturday)